Archive - Scaling...

My favorite places to stay up to date

Sep 15, 2020 •

August 2020

Why did Uber open hundreds of offices in cities around the world?

Some thoughts on why this worked for Uber and why I think local ops teams can be a massive advantage for startups 👇👇👇

Aug 26, 2020 •

Customer interviews...

How to ask good questions

Aug 20, 2020 •

How Uber went from a few cities to more than 100 in 2 years

Aug 17, 2020 •

Aug 15, 2020

January 2019

The Reports of Apple’s Death Have Been Greatly Exaggerated

On January 2, Apple made a big announcement that wasn’t a new product. The company announced it had missed its Q4 revenue target due to…

Jan 15, 2019 •

December 2018

My Favorite Books of 2018

One of my goals for 2018 was to spend more time reading. As the year comes to a close, wanted to share some of my favorite books I read…

Dec 10, 2018 •

June 2018

Below is the email I sent to my coworkers announcing my departure from Uber.

Jun 18, 2018 •

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